Mandarin Oriental, Santiago Hotel Skyline photo

Mandarin Oriental, Santiago Hotel Restaurant photo

Mandarin Oriental, Santiago Hotel Room photo

Key details

About the Hotel

Avenida Kennedy North 4601, Santiago, 756-0994

Next to Araucano Park

Perfect

9.1

9.2

/10

4.3

Loved by Mandarin Oriental, Santiago guests

Club Level offerings

mixology class

birthday cake

mountain view room

swimming pool area

"The room was amazing with the best view to the mountains, so spacious and nice."

Paloma from Spain

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"The pool area was a surprise and you felt like you were at a resort instead of a big hotel in the city."

KATHYVF from United States

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"The rooms were very clean and comfortable."

maliceespanha from Brazil

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"Wonderful room - spotlessly clean, lovely space to relax and a very comfortable bed."

David D from United States

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"Matsuri restaurant great."

Sophia from United Kingdom

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Leisure

Rooms

Mandarin Oriental, Santiago is a 5-star hotel with 310 rooms overlooking the Andes Mountains, the city, or its gardens. Each room has an LED TV, a spacious seating area, and marble bathrooms with locally-made spa amenities. The exclusive Club Lounge provides personalized service and complimentary gourmet offerings with views of the city.

Dining

Matsuri Restaurant serves Nikkei cuisine, while Senso Restaurant offers a traditional Italian experience and a Sunday family lunch buffet. Award-winning dining at both restaurants focuses on authentic Nikkei and Italian dishes. The hotel has two restaurants on site.

Leisure

AKO Wellness & Spa is a comprehensive wellness facility offering treatments that combine current techniques with Mapuche techniques. The outdoor lagoon-style pool with waterfall is seasonal and is the largest swimming pool in the city. Bicycle rental and a golf course are available for recreation.

Services

The hotel offers family rooms, a kid-friendly buffet, kids' meals, and babysitting/child services. Pets are accepted, and pet baskets and pet bowls are provided. Soundproof rooms and non-smoking rooms are available.

Location

The hotel is situated 1.7 km from Manquehue Metro Station and within 500 metres from Parque Arauco Shopping Mall and the Luxury District. Nearby attractions include Paseo Arauco Shopping Mall, Parque Araucano, and Cousiño Macul Vineyard, while private tours of Santiago and Chile's wine region can be arranged. Business facilities include a business centre, meeting/banquet facilities, fax/photocopying, and expert event planning for weddings and business conferences, while free parking and an electric vehicle charging station are available.

Highlights

Pool: Largest lagoon-style pool with waterfall

Dining: Award-winning Matsuri and Senso restaurants

Wellness: AKO Wellness & Spa with Mapuche techniques

Rooms: 310 rooms with Andes views and Club Lounge

Location: Within 500 metres of Parque Arauco Shopping Mall

Business: Event planning for weddings and conferences

Family & Pets: Family rooms, babysitting, and pet bowls

“This hotel presents a compelling urban sanctuary, with its spacious, well-appointed rooms offering impressive city or mountain vistas. The well-maintained pool area, alongside attentive, multilingual staff, creates a consistently refined atmosphere, making it a comfortable and efficient base for exploring Santiago before venturing further afield.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Perfect

9.4/10Review score

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Highlights from guests

Room FeaturesSpacious Luxury

Our suite featured a split-level living area with sweeping mountain views and ample space for relaxation.

Olivia from United States

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DiningExceptional Breakfast

The breakfast spread offered a wonderful selection of quality foods and attentive service each morning.

Noah from Canada

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Spa & LeisureLush Oasis

The lush pool area provided exceptional bar service and a beautiful, green escape.

Emma from United Kingdom

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BathroomElegant Touches

Bathrooms were beautifully appointed with quality toiletries and a spacious layout.

Liam from Australia

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Panoramic Suite
2 persons
1520 sq. feet
1 King-size bed
Bathtub
room details
Two-Bedroom Suite
2 persons
1735 sq. feet
2 Single beds or 1 Queen-size bed
Bathtub
room details
Executive Room Queen
2 persons
560 sq. feet
2 King Size Beds
Air conditioning
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

October 2026 - October 2027

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Tue

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October 2026

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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Public parking is possible on site for free.

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mandarin Oriental, Santiago, indulge in a delightful culinary journey with two exceptional dining options. Senso offers a cozy family-friendly atmosphere with traditional Italian fare, while Matsuri presents a romantic setting featuring a captivating blend of Japanese and Peruvian cuisines. Each venue promises a unique dining experience highlighting the best of world flavors.

Senso

Traditional Italian

Ambiance

Family-friendly setting with a warm, inviting atmosphere perfect for gatherings and intimate dinners alike.

Key Offerings

Savor original Italian cuisine, where beloved classics and regional specialties take center stage. Breakfast, brunch, lunch, and dinner are available to satisfy cravings at any hour.

Reservation

Recommended for smoother dining experiences.

Open for breakfast, brunch, lunch, and dinner; hours vary.

Matsuri

Japanese and Peruvian fusion

Ambiance

Modern and romantic, providing an intimate dining experience with a chic decor that enhances the dining pleasure.

Key Offerings

Explore a varied menu that features innovative dishes alongside sushi and delicacies inspired by Peruvian flavors. Perfect for dinner, creating a serene escape.

Reservation

Highly recommended due to limited seating.

Open for dinner; hours vary.

Mandarin Oriental, Santiago Location

Avenida Kennedy North 4601, Santiago, 756-0994

Explore Santiago

Local Highlights

Parque Araucano

10 minutes walking

A serene urban park featuring playgrounds, bike paths, and picnic areas, ideal for families and outdoor enthusiasts.

El Mundo del Vino

7 minutes walking

A wine lover's paradise with tastings and store, showcasing Chile's finest wines and regions in an engaging setting.

Gran Torre Santiago

10 minutes driving

Santiago's tallest building offers stunning panoramic views and a unique observation deck experience for visitors.

KidZania Santiago

13 minutes walking

An interactive city made for children ages 4-14 to explore careers through role-playing, combining learning and fun.

Ice Skating at Cerogrado

7 minutes walking

Indoor ice skating facility with rentals available, perfect for a fun family outing or cooling off on a warm day.

Yoga in Bicentenario Park

8 minutes driving

Relaxing outdoor yoga sessions in a scenic park, ideal for those seeking tranquility amid the bustling city.

Bike Rentals at Parque Araucano

10 minutes walking

Bike rentals available for exploring the vast park paths or nearby neighborhoods, catering to both leisure and thrill-seekers.

Matsuri

2 minutes walking

Authentic Japanese restaurant known for its sushi and warm ambiance, perfect for a quick bite or a romantic dinner.

Senso

4 minutes walking

Contemporary restaurant offering Mediterranean cuisine, featuring fresh local ingredients and a chic setting.

Restaurant Aquarium

4 minutes walking

Unique undersea-themed dining with a diverse menu, suitable for families and seafood lovers seeking an exciting atmosphere.

Paseo de las Esculturas

15 minutes walking

An open-air exhibition featuring impressive sculptures, suitable for families and art enthusiasts to enjoy scenic strolls.

Clubs and Bars at Apumanque Mall

5 minutes driving

Vibrant nightlife scene enriched with bars and clubs, perfect for couples and solo travelers looking to unwind after hours.

Tips on navigating the city

City Centre
Santiago 35 min · 1.8 mi
Airports
Arturo Merino Benitez (SCL) 41 min · 16.7 mi
Aerodromo Rodelillo (VAP) 185 min · 76.5 mi
Underground
Escuela Militar 14 min · 3700 ft
Alcantara 17 min · 4600 ft